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Castle Hilo Hawaiian Hotel

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Hilo
Apr 28, 2024 - Apr 29, 2024
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Contact Information

✉️ reservations@castleresorts.com

🔗 Website

Reservation: 📞 +1-888-608-1078

🖨️ 1-808-9619642

Address

71 Banyan Drive

Contacts

Overview

Impressions

Facilities

Reviews

Rooms

Location

Castle Hilo Hawaiian Hotel Review

The 4-star Castle Hilo Hawaiian Hotel, located in Hilo, offers a range of convenient amenities for guests to enjoy. The property boasts a large freshwater swimming pool, sun deck, and iCafe, providing guests with the perfect opportunity to relax and unwind while taking in stunning views of the Pacific Ocean, the lush Hamakua Coastline, and majestic Mauna Kea. Complimentary parking and Free WiFi in the lobby and lounge are also available, ensuring guests have everything they need for a comfortable stay.

When it comes to dining, the property is home to the WSW Restaurant, Hilo's only steakhouse. Guests can indulge in delicious meals while admiring the picturesque ocean views or the charming Hilo Town framed by the backdrop of Mauna Kea. For those who wish to venture out, Downtown Hilo is just a short distance away, offering a plethora of shops, eateries, and galleries. The authentic Hawaiian charm and aloha spirit of The Castle Hilo Hawaiian Hotel will leave guests feeling truly immersed in the heart and soul of Hilo. Guests of The Castle Hilo Hawaiian Hotel can enjoy a delightful dining experience with a variety of options to choose from. The WSW Restaurant, Hilo's only steakhouse, serves a wide selection of locally sourced produce, including Prime Grade or Premium Certified Black Angus steaks, seafood, salads, sides, and desserts. Small bites and live music can be enjoyed at the Wai'oli Lounge, adding to the overall ambiance. Additionally, Downtown Hilo offers a range of dining options, such as the seafood restaurant Sandalwood Dining Room and Coconut Willy's, allowing guests to explore different culinary experiences while enjoying beautiful views of the Pacific Ocean, the lush Hamakua Coastline, and Mauna Kea.

Located on the waterfront in Hilo, Hawai'i, the 4-star Castle Hilo Hawaiian Hotel offers guests a prime location with scenic views. Nearby, guests can find a range of amenities, including a Walmart and the bustling downtown Hilo area, known for its abundance of restaurants and shops. The hotel is conveniently situated near several notable landmarks, such as Moku Ola/Coconut Island, Liliuokalani Park and Gardens, and Reed's Bay Beach Park. With easy access to transportation options, including being only 5 km away from Hilo, guests can explore the surrounding areas and enjoy the beautiful attractions Hilo has to offer.

The property offers a variety of comfortable and renovated rooms, ranging from Junior Suites to Deluxe Rooms and Superior King Rooms. With a total of 286 rooms available, guests can choose the accommodation that best suits their needs. Each room is equipped with a coffee/tea making machine, a writing table, and a flat-screen TV with satellite channels for their enjoyment. The private bathrooms feature hairdryers and bath sheets, with some rooms also offering a shower/bath combination. Safety measures such as smoke detectors and electronic key cards are in place to ensure guests' peace of mind. Some rooms provide stunning bay views, while others offer a seating area, balcony, and dining space for added comfort. For those seeking the ultimate luxury experience, the spacious corner suites with kitchenettes and private lanais offer breathtaking views of Coconut Island, Hilo Bay, and Maunakea.

For business travelers, The Castle Hilo Hawaiian Hotel provides a range of services to ensure convenience during their stay. Bell staff/porter assistance is available to assist with luggage, ensuring a seamless arrival and departure experience. Housekeeping services are provided to maintain the cleanliness and comfort of the guest rooms, while laundry facilities allow guests to freshen up their belongings. The front desk requires at least one person from the confirmed party to register during business hours, streamlining the check-in process for corporate guests.

The Castle Hilo Hawaiian Hotel also offers a variety of entertainment activities and the chance to explore the natural wonders of The Big Island of Hawaii. Guests have the opportunity to witness over 25 cascading Hamakua Coast waterfalls, sea caves, and surf spots on a boat excursion from Hilo's Wailoa Harbor. Allowing families and guests of all ages to enjoy the beauty and adventure of the island together, The Castle Hilo Hawaiian Hotel serves as the perfect gateway to these breathtaking experiences.

Guests at The Castle Hilo Hawaiian are invited to make the most of their stay with various leisure activities and convenient amenities. The property features a large freshwater swimming pool and sun deck, as well as an outdoor swimming pool and sun terrace, providing ample opportunities for relaxation and enjoyment. Amenities such as complimentary parking, Free WiFi in the lobby and lounge, a 24-hour front desk, gift shop, beauty salon, ice machines, laundry facilities, general store, massage hale, and banquet/meeting rooms are readily available, ensuring guests have a convenient and pleasurable stay.

Key Features

  • 1 swimming pool
  • Free parking
  • Free WiFi
  • Non-smoking rooms
  • Family rooms
  • Tea/Coffee Maker in All Rooms
  • Bar

Impressions

Pros

  • Wheelchair accessible hotel with spectacular views.
  • Prime central location next door to Ice Pond.
  • It is surrounded by gardens and parks, found next door to the property.
  • All rooms are huge; have a fridge, a safe box and a coffeemaker.
  • A fabulous poolside restaurant serves up tasty Indian cuisine.
  • Carbonated beverages are included in some rates.
  • Terrific service; amenities are clean.
  • Excellent prices for the area.

Cons

  • Some were dissatisfied with a little lumpy beds.
  • A few minor complaints about tiny bathrooms.

Facilities

Dining facilities

  • Restaurant
  • Bar/ Lounge area
  • Cookware/ Kitchen utensils

Rooms

  • Free Wi-Fi in rooms
  • Air conditioning
  • Sitting area
  • Tea and coffee facilities
  • Dining table
  • Flat-screen TV
  • AM/FM alarm clock

Services

  • Housekeeping
  • Laundry

Relax

  • Outdoor swimming pool
  • Sun terrace
  • Fitness centre
  • Snorkelling
  • Golf course
  • Fishing

Reviews

4.1 based on recent ratings

  • 4.2

    Cleanliness

  • 4.2

    Comfort

  • 4.1

    Facilities

  • 4.4

    Free WiFi

  • 4.5

    Location

  • 4

    Value for money

The hotel had a great location on a quiet area, with a beautiful park and a view of the harbor. The breakfast at the on-site restaurant was excellent, with a friendly and efficient waitress. The staff at the hotel were helpful and made my trip relaxing and enjoyable. The hotel provided covered parking, which was convenient.

Nothing that I didn't like.

Great location to visit botanical gardens and Volcanoes National Park. Convenient transportation options. Cleanliness and hotel facilities. Good parking availability. Friendly and helpful staff.

Nothing all good.

I had a fantastic stay at this hotel. The cleanliness was top-notch, with everything in the room being very pleasant and clean. The hotel facilities were great, especially the complimentary upgrade to a deluxe room with a sea view. The parking lot was spacious, making it convenient for guests with cars. Additionally, the hotel's location was perfect, within walking distance of a beautiful Japanese garden and Banyan Dr, where I could take evening walks and enjoy the stunning scenery.

There was nothing I didn't like.

Rooms

Junior Suite w/ Refrigerator

+
Size: 50 m2
Suite

Superior Hotel Room

+
Size: 32 m2
Double

Deluxe Room with Ocean View

+
Size: 40 m2
Quadruple

1-Bedroom Banyan Suite W/ Kitchenette

+
Size: 66 m2
Suite

Location

Landmarks nearby

  • Pacific Tsunami Museum 2.47 km (1.53 mi.)
  • Reeds Bay 710 m (2329 ft)
  • Hilo Harbor 430 m (1411 ft)
  • Hilo Farmer's Market 1.68 km (1.04 mi.)
  • Liliuokalani Park and Gardens 430 m (1411 ft)
  • Ice Pond 710 m (2329 ft)
  • Moku Ola / Coconut Island 430 m (1411 ft)
  • Mauna Loa Observatory 2.46 km (1.53 mi.)

Restaurants nearby

  • Coqui's Hideaway 1.15 km (3773 ft)
  • Coconut Grill 980 m (3215 ft)
  • Hula Hula's 560 m (1837 ft)
  • Queen's Court Restaurant 20 m (66 ft)
  • Wai'oli Lounge & iCafe 20 m (66 ft)
  • Hilo Bay Cafe 700 m (2297 ft)
  • Sandalwood Dining Room 400 m (1312 ft)